Not for Sale
The above measurements can differ according to the measuring method you use.
- Colors may slightly differ depending on your monitor screen types and settings.
- The cast of Sweet Gale dolls start immediately after confirmation of the deposit. After the confirmation we do not accept order cancellation due to mind change and individual reasons of customers.
- Urethane dolls are characteristic in that they have parting lines. We do not remove all parting lines except for gate traces.
- Sweet Gale dolls are not perfectly symmetric since they are hand-made.
- Sweet Gale does not respond to such questions as clothes compatibility with other companies, skin color comparison, and size comparison. (Sweet Gale does not have dolls of other companies.)
- Sweet Gale does not provide exchanges and refunds for visually-undistinguishable trivial parts and any phenomena that appear as characteristics of duplicated dolls.
(for example, scratches created during removal of gates)
※ Please understand these are hand-made.
- Sweet Gale does not allow exchanges and returns of goods damaged by customers.
- Please apply through the email for exchanges within 7 days after receiving dolls with visible air bubbles or foreign materials.
- The order of assembled dolls takes a preparation time of 70 to 80 business days and the order of doll heads takes a preparation time of 40 to 50 business days before delivery.
- The delivery is made only through EMS.
- Sweet Gale asks for your prudent orders.