If it is marked as [processing] on ‘My Account’, the deposit was confirmed.
Please contact me if an error happens during PayPal payment.
[when the cancel mark is in the order information although the payment was done normally / when the payment is not done but canceled repeatedly]
I’m sorry for causing you inconvenience by the payment error.
입금확인은 하루 두번 하며 입금확인메일이 간혹 발송되지 않을 수 있습니다.
그럴땐’My Account’에서 확인하실수있습니다. processing 으로 표시되어있다면 입금확인이 된 상태입니다:)
Korea how to order(한국에서의 주문방법) : click
주문서를 꼭 한글로 작성하여주세요.
테디 한국어 페이지:click
Teddy in this promotion photos is normal skin and he is wearing 16mm glass Eyes, 8-9inch wig.
Assembled Teddy includes: Teddy Head, Body, random Acrylic Eyes(16mm or 18mm), Certificate of Authentication, Default box
Head parts only includes: Teddy Head, Certificate of Authentication
The wig, eyes, outfits, face up and accessories in this promotion photos are not included in your order.
Please allow 40~50 business days for delivery of the heads and allow 70~80 business days for delivery of the assembled dolls.
* bare Teddy head *
A skin color has been changed.
- Colors may slightly differ depending on your monitor screen types and settings.
- The cast of Sweet Gale dolls start immediately after confirmation of the deposit. After the confirmation we do not accept order cancellation due to mind change and individual reasons of customers.
- Urethane dolls are characteristic in that they have parting lines. We do not remove all parting lines except for gate traces.
- Sweet Gale dolls are not perfectly symmetric since they are hand-made.
- Sweet Gale does not respond to such questions as clothes compatibility with other companies, skin color comparison, and size comparison. (Sweet Gale does not have dolls of other companies.)
- Sweet Gale does not provide exchanges and refunds for visually-undistinguishable trivial parts and any phenomena that appear as characteristics of duplicated dolls.
(for example, scratches created during removal of gates)
※ Please understand these are hand-made.
- Sweet Gale does not allow exchanges and returns of goods damaged by customers.
- Please apply through the email for exchanges within 7 days after receiving dolls with visible air bubbles or foreign materials.
- The order of assembled dolls takes a preparation time of 70 to 80 business days and the order of doll heads takes a preparation time of 40 to 50 business days before delivery.
- The delivery is made only through EMS.
- Sweet Gale asks for your prudent orders.
Yellow normal, white peach
Head Parts only, assembled Teddy